Cloud technology is recolonizing the traditional IT models in various ways, from IT infrastructure to Development methodology, even triggers the business culture within an organization. The trend of cloud creates a new kind of IT servicing requirement of what so called with Next-generation Managed Service.
Managed Services: Difference between Traditional and Cloud
To the traditional on-premise IT infrastructure.
Traditional managed services usually focus on:
- Patch Management
- Change Management
- Incident Management
- Business Continuity
- Security
- Access Management…etc .
With the business requests changing to emphasis on time-to-market, agility, scalability, etc. More and more enterprises adopt with Cloud technology to meet with their business challenges that on-premises incapable to support. Next-generation Managed Service therefore evolves from Cloud with a new standard of managed services for Cloud resources management and operations, emphasizing on
- Highly automated IT environment
- Embracing DevOps/DevSecOps culture
- Service intelligence
- Support containerized environment
- Support serverless architecture
Introduce to Atlas – Next-generation MSP platform
Different from traditional MSPs, eCloudvalley supports not only cloud consulting, migrating and services managing. As a cutting-edge company, eCloudvalley developed a Cloud Management Platform called Atlas. Atlas helps our customers quickly deploy cloud resources, optimize cloud performances and reduce cost. It stands out from the rest of next-generation managed services. Furthermore, eCloudvalley integrates AWS and SAP system. We not only help our customers to build SAP on AWS, but part of the SAP features will also be integrated to Atlas, providing our customers a fast and secure way to manage resources.
ECV Next-Gen Managed Service
As a born-in-the-cloud AWS partner, we understand the best to the Cloud operations, and we have served our trusted Managed Service to over 500 customers.
| What we deliver- 5 Key Value | How we deliver- 3 Approaches |
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Evolution of Managed Services
| Traditional MSP | Next Generation MSP | |
| Focus | Run and operate focus | Design, architect, automate |
| Solution | Hardware based solutions | Cloud and software based solutions |
| Operation | Centralized operations | Distributed operations and resources |
| SLAs | Device based SLAs | Solution/ Application based SLAs |
| Management | Complex, manual change management | DevOps, CI/CD self-healing solutions, infrastructure as code |
| Monitoring | Static monitoring with fixed thresholds | Dynamic monitoring, anomaly detection, machine learning |
| Security | Security risk mitigation | Security by design, continuous compliance |
| Provider | Outsourcing vendor | Trusted advisor and partner |
