What is Next-generation Managed Service?

Cloud technology is recolonizing the traditional IT models in various ways, from IT infrastructure to Development methodology, even triggers the business culture within an organization. The trend of cloud creates a new kind of IT servicing requirement of what so called with Next-generation Managed Service.

Managed Services: Difference between Traditional and Cloud

To the traditional on-premise IT infrastructure.
Traditional managed services usually focus on:

  • Patch Management
  • Change Management
  • Incident Management
  • Business Continuity
  • Security
  • Access Management…etc .

With the business requests changing to emphasis on time-to-market, agility, scalability, etc. More and more enterprises adopt with Cloud technology to meet with their business challenges that on-premises incapable to support. Next-generation Managed Service therefore evolves from Cloud with a new standard of managed services for Cloud resources management and operations, emphasizing on

  • Highly automated IT environment
  • Embracing DevOps/DevSecOps culture
  • Service intelligence
  • Support containerized environment
  • Support serverless architecture

Introduce to Atlas – Next-generation MSP platform

Different from traditional MSPs, eCloudvalley supports not only cloud consulting, migrating and services managing. As a cutting-edge company, eCloudvalley developed a Cloud Management Platform called Atlas. Atlas helps our customers quickly deploy cloud resources, optimize cloud performances and reduce cost. It stands out from the rest of next-generation managed services. Furthermore, eCloudvalley integrates AWS and SAP system. We not only help our customers to build SAP on AWS, but part of the SAP features will also be integrated to Atlas, providing our customers a fast and secure way to manage resources.

ECV Next-Gen Managed Service

As a born-in-the-cloud AWS partner, we understand the best to the Cloud operations, and we have served our trusted Managed Service to over 500 customers.

What we deliver- 5 Key Value How we deliver- 3 Approaches

Evolution of Managed Services

  Traditional MSP Next Generation MSP
Focus Run and operate focus Design, architect, automate
Solution Hardware based solutions Cloud and software based solutions
Operation Centralized operations Distributed operations and resources
SLAs Device based SLAs Solution/ Application based SLAs
Management Complex, manual change management DevOps, CI/CD self-healing solutions, infrastructure as code
Monitoring Static monitoring with fixed thresholds Dynamic monitoring, anomaly detection, machine learning
Security Security risk mitigation Security by design, continuous compliance
Provider Outsourcing vendor Trusted advisor and partner
2020-01-03T10:50:59+00:00 2020/01/03 |Events, Insights|