What is Next-generation Managed Service?
Cloud technology is recolonizing the traditional IT models in various ways, from IT infrastructure to Development methodology, even triggers the business culture within an organization. The trend of cloud creates a new kind of IT servicing requirement of what so called with Next-generation Managed Service.
Managed Services: Difference between Traditional and Cloud
- Patch Management
- Change Management
- Incident Management
- Business Continuity
- Access Management…etc .
- Highly automated IT environment
- Embracing DevOps/DevSecOps culture
- Service intelligence
- Support containerized environment
- Support serverless architecture
ECV Next-Gen Managed Service
As a born-in-the-cloud AWS partner, we understand the best to the Cloud operations and we have served our trusted Managed Service to over 500 customers.
What we deliver- 5 Key Value
How we deliver- 3 Approaches
Evolution of Managed Services
|Traditional MSP||Next Generation MSP|
|Focus||Run and operate focus||Design, architect, automate|
|Solutions||Hardware based solutions||Cloud and software based solutions|
|Operations||Centralized operations||Distributed operations and resources|
|SLAs||Device based SLAs||Solution/ Application based SLAs|
|Management||Complex, manual change management||DevOps, CI/CD self-healing solutions, infrastructure as code|
|Monitoring||Static monitoring with fixed thresholds||Dynamic monitoring, anomaly detection, machine learning|
|Security||Security risk mitigation||Security by design, continuous compliance|
|Provider||Outsourcing vendor||Trusted advisor and partner|